Secure Transportation

After Action Reviews: How Major Events Should Improve the Next Operation When a major event ends, most teams do the same thing. They thank everyone involved, close the invoices and move on to the next agenda. If nothing serious went wrong, the operation is considered a success. A few months later, a new event begins, …

Continue reading “After Action Reviews: How Major Events Should Improve the Next Operation”

Decision Windows: Why Timing Matters More Than Information During Major Events At 8:00, a coordinator learns that a road near the venue will close at 9:15. The executive is due to arrive at 9:30. There is time to change the route, adjust the pickup and let the venue team know. At 8:50, the same information …

Continue reading “Decision Windows: Why Timing Matters More Than Information During Major Events”

The Coordination Problem: Why Complex Delegations Fail Between Providers Picture a delegation of forty people attending an international meeting. The airline, the hotel, the ground transportation company, the security team, the protocol office, the event organizer and the executive office are all involved. Each one is competent. Each one delivers what was contracted. And the …

Continue reading “The Coordination Problem: Why Complex Delegations Fail Between Providers”