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  • 6th February 2024

Your Trusted Partner in Non-Emergency Medical Transportation

Your Trusted Partner in Non-Emergency Medical Transportation

In the complex and sensitive realm of medical logistics, the importance of Non-Emergency Medical Transportation (NEMT) in ensuring seamless access to healthcare cannot be overstated. 

At the Royal American Group, we pride ourselves not just as a provider but as a dedicated partner in facilitating essential medical services with compassion, safety, and unparalleled precision. Here’s why choosing us for your NEMT needs signifies a commitment to safety, underscored by a blend of confident expertise and the humility that the gravity of medical demands.

Transportation Solutions With a Human Touch

At the heart of our approach is a profound understanding of the unique requirements of each client we serve. Catering to assistance companies, assistance agencies, and juridical entities involved in clinical research, we offer personalized transportation solutions designed to meet the exact needs of those in your care. Our team, featuring our case managers with expertise in navigating the complexities of medical transportation, ensures that every client receives tailored services that meet their specific needs and excels in managing the intricacies of medical transport with a perfect balance of professional skill and genuine empathy for patient well-being.

Dedication to Quality and Safety

Quality and safety are the pillars upon which our services rest. Recognizing the deep trust you place in us to transport individuals needing non-emergency medical care, we uphold the highest standards of service to ensure every journey is safe, comfortable, and respectful.

Transparency in Pricing, Clarity in Communication

Trust begins with transparency. Engaging with the Royal American Group means expecting clear, upfront pricing without hidden fees or unexpected charges. Honesty and straightforwardness are fundamental, to fostering a partnership grounded in respect and mutual understanding.

Extensive Network, Universal Access

Our broad network, spanning Brazil and Latin America, comprising over 1200 companies, and beyond, reflects our capacity to address your transportation needs, regardless of location. No one should be denied access to medical care due to geographical challenges, and our logistical network ensures we can reach even the most remote areas.

we extend our NEMT services to the most remote locations, ensuring no individual is left without access to necessary medical care due to geographical constraints. Our extensive network and logistical expertise allow us to navigate challenges associated with remote transportation, ensuring timely and reliable service regardless of the destination.

Confidentiality and Respect for Patient Data

Understanding the sensitive nature of medical transport, we prioritize the confidentiality and security of patient data above all. Our protocols and practices are designed to protect the privacy of the individuals we transport, ensuring that their information is handled with the utmost care and respect.

Diverse Fleet for Comprehensive Care

Our fleet is equipped to cater to various medical needs, from wheelchair-accessible vehicles for those with mobility challenges to vehicles outfitted for Basic Life Support (BLS) and Advanced Life Support (ALS). This diversity ensures we can provide the appropriate level of care and transportation, regardless of the patient’s condition.

Seamless Communication for Effortless Coordination

Effective communication is crucial to our operation, ensuring smooth transitions throughout the transportation process. From arranging tarmac access with airport staff to seamless interactions with medical and ambulance crews, our commitment to transparent, real-time communication keeps all parties informed and engaged, facilitating a seamless experience for all involved.